Email/verbal etiquette.
From themuse.com
‘8 Common Communication mistakes(we don’t know we’re making)’
- Don’t abuse the subject line. If you’re starting a new conversation, start a new email chain. (U.S. News)
- Don’t send an email when you need an urgent reply. It’s unreasonable to expect one—instead try calling, instant messaging, or talking in person. (Lifehack)
- Don’t make huge hand gestures. They actually make you seem less powerful. (Business Insider)
- Don’t use buzzwords. Speaking in clear, direct language does much for your credibility. (MediaBuzz)
- Don’t use a one-size-fits-all style. When talking to a group of people, you should use a variety of communication techniques to make sure you hit every type of listener. (Inc.)
- Don’t ask conversational dead ends. Questions that can be responded to in two words don’t lead to meaningful conversations. (CareerBright)
- Don’t apologize when it’s not your fault. It’s a conversational filler that has you accepting responsibility—and blame—you don’t deserve. (The Daily Muse)
- Don’t finish people’s sentences. Rather than making you appear in sync, it just makes you seem impatient for them to finish. (Business Insider)
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